At Chaudre', it is our goal to provide an unsurpassed level of customer service. We recognize and respect the professionalism and standards practiced by the customer that our exclusive collection is designed for. That is why we offer only the finest quality merchandise and why you will find our professionally-trained staff ready to assist you with every aspect of your order. From our perspective, service should be practiced with professional skill and pursued with personal dedication.
Your Satisfaction is Guaranteed
At Chaudre, we're committed to offering only the finest quality. Should it not meet your expectations, please call (240) 381-2166 within 30 days for prompt satisfaction. For your convenience, our customer service representatives are available Monday through Saturday between 9 a.m. and 5 p.m EST.
Convenient Returns
Chaudre is committed to your ultimate comfort and complete satisfaction. We will gladly provide you with a credit on items returned within 30 days. However, custom made, design or altered items are not refundble. Simply call our Customer Service Department at (240) 381-2166 , between 9 a.m. and 5 p.m EST on Monday through Saturday.
Merchandise can be sent to:
Chaudre Custom Clothiers
Returns Department
719 T St. NW
Washington, DC 20001
Shipping Charges
U.S. Shipping & Handling Charges
(per shipping address):
Priority Delivery is standard.
From To Shipping Charge
$0.00 $60.00 $7.50
$60.01 $100.00 $11.50
$100.01 $150.00 $13.95
$150.01 $200.00 $15.95
$200.01 or more $17.95
All orders shipped next business day.
Next Day Services are available on all orders placed weekdays before 2:00PM EST for an additional $11.00.
Methods of Payment
For your convenience, we accept Visa, MasterCard, US bank money orders and personal checks drawn on US accounts for payment. Please note, for your protection, we do not offer overnight shipping on orders paid for by personal check.
Change of Address
If you move, or if the address reflected in our records is incorrect, please call us at (202) 483-9272, between 9 a.m. and 5 p.m EST on Monday through Saturday.
Customer Service Email Address: customerservice@chaudre.com
Thank you for allowing us to be your personal tailor !